Recent Posts

The water may recede but flood damage can remain

3/12/2018 (Permalink)

Flood Damage

Flooding causes problems wherever it happens. Some of these problems are not visible to the naked eye. You might be able to smell the microbial deposits left behind, and this should be a warning that even floods that barely cover your floor can pose risks long after they are gone.

In Chicago Heights, flood damage can cause damage to a home's structure, including the foundation or basement walls. The higher flooding becomes, the more damage there can be to walls, furniture, and staircases. Microbial activity, however, can occur in areas well above the flood line. Because humidity levels greatly increase indoors when flooding exists, it becomes much more likely that microbes such as mold and bacteria might be inhaled by those present in the home. Also, these microbes are also more easily deposited in locations that might have otherwise remained uncontaminated.

Mold is not the only microbe that can grow in your home. Bacteria can also do the same thing. Similarly to mold, some types of bacteria are more toxic than others. Because of the possible risks from both types of microbes, it is always best to remove any materials in flood-damaged homes and replace them with new materials. Areas that are not damaged by flood water, but rather instead by moisture that contains possible pathogens can be dried and then protected with antimicrobial agents. SERVPRO professionals receive training from the IICRC in such matters. We understand that thoroughness when completing each job is crucial for protecting our customers' homes and their families.

To ensure that humidity levels are reduced to normal after a flood, we implement equipment hat not only eliminates a significant portion of the microbes present, but we also restore the house and its contents to a normal level of humidity. Moisture levels that are within normal ranges are not conducive to microbial growth. Heaters, air movers, open windows and doors, dehumidifiers, and air scrubbers help us accomplish this. When musty odors remain, we have the options of deodorizing with scented liquids placed in different sites in your home or using an ozone machine. Ozone bonds with particles in the air, making them inert. Ozone is what makes the air so fresh-smelling after a rain shower, and it can do the same thing in your home.

We at SERVPRO of Chicago Heights / Crete / Beecher care about your home and your family. After flood damage, call us at (708) 672-0077. We can restore your home, so it is “Like it never even happened.”

Water damage in the Park Forest, Glennwood, Lynwood area

3/12/2018 (Permalink)

SERVPRO Is the Company to Call for Water Damage Restoration

There is never a right time for water damage to happen in your home. Water is the single most destructive substance for the environment inside your home. Flooding or excess moisture can make structures and your personal property deteriorate rapidly. The problem gets more severe when the water has become unsanitary, or services for clean-up are delayed. 
The harmful effects of water in your home are reduced dramatically by fast and efficient intervention, especially when it is done in 24 to 48 hours. Water removal in Glenwood can be done even when the damage looks severe, and cleanup and restoration from an experienced company such as SERVPRO can produce amazing results. From furniture to family heirlooms, we have restored water-damaged structures and properties successfully for many years. 
Water Damage Cleanup and Repair 
The process of water damage restoration in Lynwood is quite scientific. To figure out if your property can be restored or if anything needs replacing, our technicians at SERVPRO evaluate three criteria: 
• How much damage there is to your property 
• The degree of contamination 
• Replacement costs versus the restoration costs 
If the damage is not dealt with properly, water damage causes major interruption to your life, financial burdens and potential risks to the health of you and your family. 
Stop Mold Before It Starts 
Water extraction in Park Forest has to happen fast because additional water damage can occur in hours, not days or weeks. Mold growth is a possible problem. To stop mold before it starts growing in your home, you need the fast services of SERVPRO. Even though very dangerous molds do not occur every day, any mold has the potential to create health problems, and the correct removal is crucial. From initial air quality testing and identification of mold to safe methods of removal, we ensure your property is quickly and professionally repaired. We take the time to check for any hidden mold with our special equipment. 
You can feel secure that we handle the water damage clean up thoroughly and promptly. We understand how important this is to prevent further harm, and also walk with you through all the steps until we are sure you fully understand our processes. 
SERVPRO of Chicago Heights/Crete/Beecher is ready to help you out whenever you need. We can be easily reached when you dial (708) 672-0077, so do not hesitate when your home has suffered from water damage of any kind. 
Village information on Glenwood, Lynwood & Park Forest
Village of Glenwood, IL -
Village of Lynwood, IL -
Village of Park Forest, IL -

SERVPRO mold damage in your Beecher home

2/26/2018 (Permalink)

In Beecher, SERVPRO Remediates Damage from Mold

Mold contamination presents a variety of challenges. To understand why it helps to become familiar with some basic information about mold and its behavior.

If you think that mold damage is developing in your Beecher area home, you need access to accurate information from a quality restoration company that wants to help you become more informed and able to care for your property correctly. 
At SERVPRO, we know mold and mold remediation and are happy to provide you with the answers you need. To learn more about what mold is, we need to understand that there are several different species of mold, all of which may be hazardous if the right conditions exist. 
Mold spores float unseen through the air, attaching itself to moisture sources that exist in your home. Under the right conditions, these spores can form colonies and begin contaminating your home with 24 to 48-hours of initial contact. 
However, why does it grow in your home? Unfortunately, most man-made structures offer the ideal conditions for mold growth to occur. Molds flourish in temperatures ranging from 59 to 95 degrees, and if moisture is present, often thrive on materials most commonly found in your home including, wood, paper, drywall, food, paint, fabrics, insulation, and even dust. 
SERVPRO technicians have seen mold growth start in areas due to many different water damage situations including, flooding, leaky roofs, windows, and even plumbing malfunctions. When in fact, excessive humidity is often enough moisture for mold to grow. 
Mold is a living organism that extracts nutrients from the material is grows on to survive even the harshest environments. Given enough time, mold can weaken the structure of your home and endanger the health of your family. You may think that mold dies during winter months where the weather drops below acceptable levels. However, it is possible for mold to remain dormant, waiting for the right conditions to exist before growing again. 
While it is possible to control mold growth found in your home by taking reasonable precautions, the mold may never get entirely removed from your home. SERVPRO technicians can help you learn how to avoid mold issues by controlling the moisture sources found in your home and by taking the correct measures when accidents happen. 
Our mold remediation process uses a variety of techniques and special equipment to identify obvious and hidden areas affected by mold growth and the water sources feeding them. We isolate the affected area, repair damaged water sources, remove invested materials, and use industrial air scrubbers to clean and sanitize, along with fogging equipment to remove unpleasant odors and deodorize the entire area. 
If you see or even suspect mold growth in your home, contact SERVPRO of Chicago Heights - Crete - Beecher immediately for help. (708) 672-0077

SERVPRO building relationships with businesses

2/19/2018 (Permalink)

Involvement by our SERVPRO at all levels in the community can not be understated. One of these levels is at the city and county economic level. Every town and city has a vested interest in trying to help their local business survive and thrive, providing much needed jobs to the members of their communities and also providing economic stimulus and tax revenue generation. 

These needs get interrupted when disaster strikes a business and it is vital to get their operations back up and running, as quickly as possible, "Like it never even happened." This is where the relationships you form with SERVPRO prior to the disaster striking are so important. Does your business already have a SERVPRO Representative (SMR) assigned to you? If not, complete a internet search for your local SERVPRO franchise and ask for one to be assigned to you. This SMR will go through the process of educating your business about all that they can do in advance of the coming disaster, to help you prepare so that when it happens, it is not as costly to you in downtime and lost production.       

There are many different ways to get involved with your community business members. Building relationships with our local businesses is key for when large events happen at this level, those leaders run in small circles and great relationships are needed here, so those business leaders can get their business's back up and running and restore their communities to like it was before the disaster.... "Like it never even happened." 

Yes you can get mold in the Winter months

2/12/2018 (Permalink)

SERVPRO Helps Chicago Heights Homes With Mold Remediation

A mistake many homeowners make is to believe mold damage is only a warm weather issue. In fact, many types of mold grow easily in your home even when temperatures dip below freezing. At SERVPRO we train our mold specialists to inspect for mold 365 days a year when you call to complain of a musty odor or a visible fungal colony.

Mold damages your Chicago Heights home dependent upon three things. The first is the presence of mold spores. They are always present inside every home. The second is a source of water to feed the spores. Spills, leaks, and drain pans are some of the ways water is present in any home.The third is a surface or item upon or within which the mold colony takes hold. Wood, upholstery drywall, and carpeting are some options; Common home molds grow in temperatures as low as 32 degrees Fahrenheit. Most areas inside your home are at or above that temperature even during the dead of winter. Because mold growth happens only when moisture is present expect to find issues where plumbing leaks or water makes its way inside, including ice dams and condensation on the surface of poorly caulked windows. Our staff looks everywhere in your home for areas where the conditions are right for mold growth and then develops an appropriate plan for abatement. 
Hoping that mold damage disappears during the colder season is disastrous for your home and allows it to take a more serious toll on its structure and your belongings. Experts identify over 100,000 types of mold your home may be supporting. Fear of the health consequences of mold growth is just one reason to seek remediation. Consult your healthcare professional to discuss whether you are members of your family need to worry about mold in your home. Mold outbreaks that pose no risk to health are still unpleasant, malodorous, and sometimes capable of damaging structures, fixtures, and contents of your home. SERVPRO mold remediation specialists systematically contain and remove all kinds of mold, leaving your home fresher and intact. 
SERVPRO of Chicago Heights - Crete - Beecher has you covered with information about and techniques to remediate mold in your home 12 months a year. Call us at (708) 672-0077 when areas smell musty and count on a successful mold reduction plan from our staff.

Snow Storm damage in Beecher

2/8/2018 (Permalink)

The SERVPRO of Chicago Heights/ Crete/ Beecher service area has been hit with snow this week.  The question we get is can snow storms be a possible hazard to my home? The answer is yes, it can!

Typically, we don’t get enough snow that hangs around long enough top worry much about this in our area. Folks in the north are a little more concerned about this than we are because of the greater amount of snowfall and generally colder sustained temperatures. But with snow covering roofs in our area and record low temperatures forecasted the conditions are right for a problem commonly referred to as ice damming.

An ice dam forms when ice builds up on the eaves of the roof and any water behind it has nowhere to go and may end up in your home. This happens because heat gathers in your attic and slightly warms the roof above. The eaves however do not warm like the rest of the roof because they do not have the warm air of your attic under them, they have the cold outside air underneath. As the snow melts from the warmer portion of the roof and runs down it can freeze over the eaves forming an ice dam. As thawing continues above the water running down is trapped behind the dam.

Water will always follow the path of least resistance. In this case it can back up under shingles. Once under the shingle it will makes its way down under the roof inside your attic. From there it can settle on the ceiling or make its way down wall cavities. If snow melts makes its way into your home don’t panic. Stay calm and call SERVPRO.

Water damage to your Glenwood business

1/16/2018 (Permalink)

SERVPRO Has BOTH the Equipment and the Knowledge to Remediate Your Water Damage Event

A local skating rink owner experienced some massive damage to the building's exterior structure, including the roof and a large portion of stucco siding during the torrential rains that poured through the area this week. Unfortunately, this led to some damages soaking through to interior parts of the building as well. A significant portion of the skating rink floor will need repairs; exposure to water caused it to buckle and warp in some areas. The concession stand services were also affected, with various appliances and other assets needing cleaning or replacement to ensure proper safety in serving customers. On a positive note, the old fashioned arcade machine room was unaffected by the event, and the owners plan to have the doors open for regular business hours over the weekend. 
SERVPRO has experience in dealing with both large or small commercial water damage situations in Glenwood can provide you with high-quality services and the amount of personnel required to complete your repairs with limited interruptions to operations. Our technicians respond to your initial call within four hours and begin your restoration immediately. It is our business to return your building to a quality pre-damage condition, making it "Like it never even happened." and getting your doors open again as soon as possible. 
Whether you have a massive facility with advanced technology or a small retro business, SERVPRO technicians have the experience necessary to perform the repairs necessary to restore your building after a water damage event occurs. After fully inspecting the affected areas, we take the time to discuss our findings and answer any of your questions, fully informing you about our services before beginning work. You will know what we intend to do and how we plan to approach your repairs. 
SERVPRO technicians have access to both handheld and truck mounted water extractors, to properly remove any water involved. Once the standing water is gone, we move all of your assets to a secure, dry location to perform quality drying procedures unique to each item. While also deploying air movers, dehumidifiers and other equipment to properly dry the surrounding area and remove any additional moisture that may exist. 
Once everything is dry, you will witness expertly trained SERVPRO technicians quickly and efficiently performing the repairs necessary to restore various areas to a quality pre-damage condition and put the finishing touches on your restoration. Depending on the severity of the event you experience, we could have your business opened again in just a few days. 
Contact SERVPRO of Chicago Heights / Crete / Beecher today and obtain the services your business deserves. (708) 672-0077

Winter Storm Preparedness in Glenwood, IL

12/28/2017 (Permalink)

Winter Storm Preparedness: Prevent Frozen Water Pipes

Winter storms are here and it won't be the last.

The National Severe Storms Laboratory categories a winter storm as having snow, sleet, or freezing rain.  In Glenwood, we can see any of this type of precipitation throughout the winter months. When the temperature is below the freezing point and precipitation is in the forecast, that’s when our office knows what types of calls we’ll be getting: water damages.

How Water Pipes Freeze and Break

A water damage during a winter storm happens when your pipes freeze.  When water freezes, it expands and creates pressure inside the pipe, which can cause it to break.  The pipes that are most likely to freeze are those outside the home that are exposed.  Other vulnerable pipes are those indoors that don’t have access to heat, like those under your kitchen cabinets or in the garage.

Indoor Frozen Pipe Prevention

  • Before temperatures reach freezing, insulate exposed and vulnerable pipes.  You can do this by installing pipe sleeves or even wrapping the pipes with newspaper.
  • Close the garage door to prevent cold air from coming in.
  • Open kitchen and bathroom cabinets to allow warm air to circulate around the pipes.
  • Keep your home heated above 55 degrees Fahrenheit.

What To Do Until Help Arrives

If your pipes still freeze and you have a water damage, give us a call immediately and follow the following steps:

  1. Don’t delay.  Call us as soon as you notice your water damage.  The longer water stands in a structure, the more damage it will cause.  As soon as you call, we will schedule a crew of technicians to travel to your home and begin remediation.  
  2. Cut off the water source, if possible.
  3. Get textiles off the floor.  Many homeowners rush to put down towels to stop the water flow, and that’s okay.  Towels can easily be cleaned at our textile cleaning facility if need be.  What you want to look out for are small fragile textiles or objects on the floor that can be damaged by water.
  4. Begin documentation.  Start with the point of origin and all affected areas.  While our technicians will also take the document, it's important to start documenting as soon as possible to prove your loss to your insurance company.

Be Aware of the Weather

Keep your eye on the weather forecast.  Not only will you be prepared to travel safely, it’ll also give you to valuable time to prepare your home and keep it, and everyone living inside it, safe.  

SERVPRO of Chicago Heights / Crete / Beecher

We can be reached 24/7/365 at (708) 672-0077

“Like it never even happened”

Holiday Fire Tips for Chicago Heights

12/5/2017 (Permalink)

The holidays offer many opportunities for family and friends to gather, but they also come with an increased fire risk. With a little extra attention and care, you can help your family have a happy and safe holiday season.


The holidays don’t feel like the holidays without delicious food. While cooking always presents potential fire hazards, home cooking fires always spike up around the holiday season.

When you have lots of cooks in the kitchen, it’s easy for things to get messy and confusing. However, a cluttered, chaotic kitchen is a hazardous kitchen. Make sure to keep flammable objects, like towels, packaging, and potholders, away from the stove. Communicate with everyone in the kitchen so you don’t leave the stovetop or oven on when it’s not in use. Wipe up spills quickly, and don’t let grease pile up around a burner.

If a deep-fried turkey is on the menu, make sure you fry it on a flat surface outside at least 10 feet away from the house.

Holiday Lights

While holiday lights can add a fun ambience to your home, it’s important to decorate safely. When you first open a package of new lights or crack open a box of previously-loved strands, take time to inspect each strand. If you find frayed or cracked wires or any broken sockets, return them or throw them away.

Don’t put more strands of lights on your tree than the packaging recommends. Overloading trees (and outlets) are a common cause of holiday fires. Unplug your holiday lights (and tree, if applicable) before you go to bed or leave the house.

If you want to hang lights outside, don’t use nails or staples as they can damage the wiring. Invest in quality hooks or hangers. Once the holidays are over, take down all outside lights. Small animals, like squirrels, may start chewing on the wires if you leave them up all year.


If your family uses menorahs for Hanukkah, you could consider using an electric one to cut down on fire hazards. If you prefer traditional candles, just be careful.

Keep the menorah at least three feet away from flammable items, and make sure you place a non-flammable surface, like an aluminum foil-lined tray, underneath the menorah to catch the melting wax.

Christmas Trees

Setting up the Christmas tree can mark the beginning of the Christmas holiday for many families. Unfortunately, if they are not properly set up and taken care of, they pose a large fire risk.

Keep the Christmas tree at least three feet away from fireplaces or heating elements in your home.

If you prefer a live Christmas tree, make sure to care for it properly. A dry tree can start to engulf a room in flames within a minute of ignition. Help reduce fire risks with the following guidelines:

  • Buy a fresh tree. When you first choose the tree, the pine needles should be green and not easily broken.
  • Cut off the bottom. When you get the tree home, cut two inches of the bottom to create a raw cut so the tree can soak in water.
  • Water the tree daily. Well-watered trees are less likely to catch fire.
  • Throw it out promptly. No matter how much you water it, your tree will dry out over time. Once the pine needles start to fall off and the tree starts to dry, it’s time to throw it out.

If you choose an artificial tree, consider flame-resistant or flame-retardant options.

Taking steps to prevent holiday fires can help reduce the risk, but there’s always a possibility of a fire. If your home suffers fire damage, SERVPRO of Chicago Heights / Crete / Beecher can help.

We have the knowledge and experience to properly treat fire and smoke damage to make your home “Like it never even happened.” We offer 24/7 emergency service; call us anytime at (708) 672-0077.

Mold remediation experts for schools, businesses and homes

11/20/2017 (Permalink)

Any Type of Mold Should Be Quickly Remediated By Professionals

Mold whether slight or in mass colonies is a serious matter that can become worse. If mold is left untreated, it can become a serious problem. It causes health risks and can cause deteriorating significant structural damage to your home or office. If left unattended, mold can cause warped walls, warped floors, warped ceilings and weaken the foundation of any property. Sometimes you can't see mold because it hides behind walls, in attics, in basements, crawlspaces or underneath floors. Mold grows due to water, humidity or moisture, which must be located and removed. If you don't see mold, but you smell musty odors, call SERVPRO immediately for a quick inspection. 
Any mold damage in Lynwood must be handled with care and with immediate restorative knowledge. We are highly trained in treating mold and how its spores grow. Our years of experience have let us know that every mold damage problem is different, and it requires a unique solution. We follow a general IICRC mold remediation process to help restore you back to a normal and healthy environment. We begin with a meticulous inspection and a mold damage assessment. Our mold containment process involves using advanced procedures to isolate the contaminated area. We further use negative air pressure to keep the spores from spreading. No fans or heating/cooling systems will be used because they will spread the mold. 
Our specialized filtration equipment helps to capture microscopic mold spores. We then use powerful air scrubbers and HEPA vacuums. For cleaning surfaces, we are well equipped with antifungal and antimicrobial treatments to get rid of mold colonies. To clean your contents and belongings, we use a variety of cleaning techniques. We work with you and your insurance representatives on infested porous materials before we discard them. A full restoration system is the final step. It may involve minor repairs like replacing drywalls, painting and installing new carpeting. It may also require more significant repairs, such as the reconstruction of different areas or rooms within your home or business. 
SERVPRO of Chicago Heights / Crete / Beecher treats all of our residential and commercial residents with the respect that you deserve. Mold can be an embarrassing event for a business or a homeowner. But we understand that mold issues can happen right before your eyes and without your knowledge. Our mold remediation professionals will help treat and remove mold so that it does not return. Call us today at (708) 672-0077 for an assessment visit. We look forward to your phone call!