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We Have The Premier Recovery Tools Necessary After A Storm In Chicago

11/5/2019 (Permalink)

One of our trucks outside a home ready to restore the home after storm damage A fast response lessens the damage, limits further damage, and reduces cost call us right away we are available 24/7.

The Damage ‘The Windy City’ Can Do to Chicago Homes

The storm response team of our SERVPRO brand is one of the most skilled and responsive units rolling out of our Chicago facility. With how quickly weather events like windstorms can get out of control, especially so close to Lake Michigan. As we have seen how our proximity to this body of water has affected our region during the winter months especially, it can also amplify wind damages to homes and businesses inside and surrounding the city.

How professionals respond to the windstorm damage on Chicago structures can make a substantial difference in how critical these situations become. Structural breaches that do not get addressed quickly can present opportunities for flood damage, animal infestations, and other detrimental effects. Even during windstorms, the possibility of dropping temperatures or following precipitations can make emergency construction solutions a vital need for your household.

Though we do not do building services directly, our SERVPRO team works closely with reputable residential contractors to ensure that work is getting started on your home quickly. Our mitigation services hinge on the sealing up of vulnerabilities in your property, and that is why even basic services like board up and roof tarping can help to limit additional threats to your household while our team sets up drying equipment and other recovery tools inside.

The cold snaps that can often follow windstorm damage during the winter months can threaten plumbing and other water fixtures in the house, and this becomes even more urgent with structural breaches for additional cold air fronts to access interior plumbing. From cleaning up the debris and drying up water damage in your house to offering temporary power and heating where you need it during a crisis, we are here to help.

Windstorms can present a serious threat to area homes and businesses, but our SERVPRO of Chicago Heights / Crete / Beecher team can help. With our premier recovery tools and fast response to emergencies, we can make much of the damage in these situations “Like it never even happened.” Give us a call today at (708) 672-0077.

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The Benefits of Hiring Our Flood Experts In Chicago Heights

10/31/2019 (Permalink)

water covering wood flooring after a leak Give our professionals a call anytime at (708) 672-0077.

Advantages of Well-Educated Flood Specialists in Chicago Heights

Flooding can happen without much warning to those living in Chicago Heights, and worse still, many of these residents have already experienced this disaster before. When homes and apartments exist in flood-prone areas, the right conditions can allow for persistent threats to the structures. The best defense for the onset of flood damage is to reach out to the skilled professionals that we have on our SERVPRO emergency response team.

As tempting as DIY restoration might seem, especially once you have already paid the cost for recovering flood damage in Chicago Heights homes in the past, it is more complicated than it might initially appear. If you have used our team of qualified flood restoration specialists in the past, our efficiency and knowledge of industry approaches for rapid drying and extraction might also explain how you might believe that flood restoration is more straightforward than it is. There are advantages for you and your wallet to choose educated flood specialists.

Extensive Training
No single member of our emergency response team has gone without training through the Institute of Inspection, Cleaning and Restoration Certification (IICRC.) This organization sets industry standards for education and skills for technicians, ensuring that our professionals are well-trained and prepared for the scenarios they might encounter. In flood recovery, we can dispatch technicians with endorsements such as:

    •    WRT – Water Restoration Technicians
    •    ASD – Applied Structural Drying
    •    CCT – Carpet Cleaning Technicians
    •    AMRT – Applied Microbial Remediation Technicians
    •    Biohazard Recovery Unit

Industry-Leading Equipment
Our team invests heavily in the best possible equipment available in our restoration niches. For flood recovery, we have weighted extractors, specialty drying equipment, and moisture detection tools that can keep our technicians on track.

Experience Under Pressure
One of the most positive features of choosing the expertise of our SERVPRO team is the hands-on experience that our team brings to the table. With decades of service in the greater Chicago region, we have helped to restore countless homes and businesses.

Flooding can be a hazardous situation, and this can worsen the longer that you wait to concede the project to the skilled hands of professional restorers like our SERVPRO of Chicago Heights / Crete / Beecher team. Give our professionals a call anytime at (708) 672-0077.

For more about Chicago Heights click here.

Important Things You Need To Know About Storm Damage in Your Chicago Home

10/25/2019 (Permalink)

concrete floor and miller with water and debris covering the floor Call SERVPRO to mitigate flood damage that occurs in your Chicago home.

How To Dry Hardwood Flooring In Your Chicago Area Home After A Flood

Professionals may use three different methods for drying hardwood in your Chicago home. You can even use more than one method simultaneously if you desire quicker or more effective results. However, over-drying can occur; therefore, we recommend diligent monitoring. 

You can perform hardwood drying in your Chicago area home after a flood on your own; at least it’s not impossible. However, it does take some investment and training, both of which you might find taxing — calling a local restoration technician gives you access to an entire team that stands ready with the equipment, experience, training, and resources necessary to get the job done right.

At SERVPRO, we use an Injectidry Panel System to dry your hardwood floors without ever removing a single panel. You should keep in mind that regardless of who dries your hardwood floor, your floor may still require refinishing, after all, is said and done. 

Injectidry Panel System:

  1. SERVPRO technicians set up a containment area around the affected room using 6-mil polyethylene plastic sheeting.
  2. We use a dehumidifier to regulate moisture.
  3. Our technicians install the Injectidry Panel Drying System correctly, maintaining adequate spacing between panels and the flue. 
  4. We secure all drying panels securely using preservation tape specifically designed to avoid secondary damages.
  5. Lastly, our team monitors moisture content frequently using a penetrating meter and slide hammer, at all levels, including the sub-floor.

Heat Drying System:

  1. Cover the wet area of your hardwood floor with 6-mil polyethylene plastic sheeting.
  2. Place the thermostat control for your heat system directly in the center, set to 100-105 degrees.
  3. Install heat ducts into the containment area.
  4. Monitor moisture content frequently using a penetrating meter and slide hammer, at all levels, including the sub-floor.
  5. Use an infrared moisture meter to check the material’s temperature frequently.

Desiccant Dehumidifier:

  1. Loosely place 6-mil polyethylene sheeting over the wet hardwood floor. 
  2. Install ducting to deliver clean air from your dehumidifier into the containment area.
  3. Vent reprocessed air outside or through an LGR dehumidifier.
  4. Monitor moisture content frequently using a penetrating meter and slide hammer, at all levels, including the sub-floor.
  5. Use an infrared moisture meter to check the material’s temperature frequently.

Contact SERVPRO of Chicago Heights / Crete / Beecher for access to professional cleanup and restoration services 24/7, 365. (708) 672-0077

Click here to learn more about the city of Chicago.

Did You Know that SERVPRO Offers Remodeling of Chicago Heights Homes in Addition to Our Restoration Services?

10/22/2019 (Permalink)

couple from the backview looking at a schematic of a kitchen remodel You Have the Vision for Remodeling Your Chicago Heights Kitchen, and SERVPRO Has the Team

Chicago Heights Kitchen And General Home Remodeling

Chicago Heights has become a perfect bedroom community for many commuters and a wonderful place to live and work for many others. Our population of over 30,000 in 2010 is expected to rise with the next census in 2020 considerably. ‘The Heights,’ as many of us call our city, is a popular place for families of all ages to settle in and put down roots.
That is why general home and kitchen remodeling in Chicago Heights is growing at such a fast clip. It has increased so much in the last few years, that SERVPRO now offers our neighbors these remodeling and other services that do not require a flood or a mold infestation to invite us into your home.

One difference between our remodeling service and restoring a home after a fire is that it often costs less. While there is still some demolition needed, our technicians do not have to clear each room of the malodors left behind with the soot and smoke residues from even a small, quickly extinguished blaze.
Instead, SERVPRO crew members can go directly to pulling down drywall panels and tearing out the framing behind them. This allows our crews to work closely with the homeowner so she can see exactly where she wants to move the walls in order to expand a kitchen or master bedroom, add a closet, lengthen a family room, or widen a hallway to accommodate a parent that may have moved in recently and needs a wheelchair or scooter to get around. We can help with the planning of demolition, and a remodel to follow budgetary guidelines.

Our technicians also train extensively to remove and install a brand-new kitchen. That includes everything from new linoleum on the floor, redesigned cabinets, and countertops, to metal splashback panels behind a new, ‘smart’ oven that the husband can control from his phone. The options are almost limitless, and we can help to simplify the options and desires and needs of our customers.
At SERVPRO of Chicago Heights / Crete / Beecher, our goal is to provide this same type of service to residents here, in Park Forest, Sauk Village, Steger, and elsewhere in our area. If you want this level of remodeling assistance in your home, call us at (708) 672-0077 today. We are here to help you create that perfect, ‘forever’ home.

How SERVPRO Can Help You After Fire Damage Strikes Your Home

10/13/2019 (Permalink)

active fire with flames coming out of windows Fire damage can feel overwhelming. SERVPRO can help. Contact us right after the fire fighters leave.

What Does SERVPRO Do After a Fire in Park Forest?

Knowing what to expect after a devastating fire loss can help to offer peace of mind in a time of upheaval for your Park Forest home and your family. As overwhelming as the circumstance can be, mainly when structural damages and widespread hazards exist, knowing how our qualified professionals can help you is a great comfort to some homeowners.

We have extensive experience in Park Forest fire damage recovery and continual training through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and in-house coursework in various facets of fire restoration and cleaning, making us knowledgeable and confident in the work we do. We have a system that we follow in restoring fire losses, and that begins with our first contact with the customer or their insurance company.

Our SERVPRO team has established relationships with local insurance companies, helping us to better coordinate efforts and share vital information during this crisis recovery. When it comes to fire loss restoration, every minute counts and the longer we wait to begin mitigation, the more areas of the house become affected by spreading threats like odors, soot, smoke residues, and other particulates.

When our team first arrives, we start by conducting a thorough inspection of the property under the oversight of our project management and crew chief. If it is safe to do so, we can escort the homeowner through the site to get a better understanding of their knowledge of the situation and their wishes for their home moving forward. It is always our priority to meet or exceed the expectations of our customers.

We have several pieces of equipment that get brought into the staging areas that our SERVPRO team sets up throughout the damaged house. We address foul odors with tools and products, we can use cleaning agents for safely removing soot residues, and we have stationary filtration devices to begin making the air safer for our technicians to breathe as work continues.

There are many phases of fire recovery, and in many situations, the restoration of your home can take weeks or longer. It is always our priority to perform our jobs as promptly and as thoroughly as we can so that once our SERVPRO of Chicago Heights / Crete / Beecher team turns the property back to the customer, it is “Like it never even happened.” Give us a call anytime at (708) 672-0077.

Click here to learn more about Park Forest.

Emergency Damage Restoration in Chicago Heights? Why SERVPRO Should be Your First Call!

9/27/2019 (Permalink)

Snowy day; SERVPRO large equipment in parking lot drying water damaged property No matter the size of your damage restoration project, SERVPRO is equipped to handle it all!

Why SERVPRO is a Strong Choice for Chicago Heights Restoration

We have only been serving the southern communities of the Chicago metropolitan area for just over a decade.  We have also made enough of an impact with our customers and their properties to become esteemed among the Top 100 SERVPRO Franchises in the county. With more than 1700 locations, this is a prestigious honor that encourages us to continue to put our customers first, helping them through every loss situation with confidence and dependability. We know how important it is to get you back into your Chicago Heights home after water, fire, mold, and storm loss events. You can count on our award-winning service to help you do that. 


Water losses comprise a majority share of the work that we do for Chicago Heights homes and businesses. We have made substantial investments into training our technicians and the tools that they utilize on a job site. We begin with ensuring that each of our professionals has a base certification as a Water Restoration Technician (WRT) through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) firm. Many pursue additional endorsements, including:

  • Applied Structural Drying (ASD)
  • Commercial Drying Specialist (CDS)
  • Odor Control Technician (OCT)
  • Carpet Cleaning Technician (CCT)
  • Applied Microbial Remediation Technician (AMRT)

One of the innovative advancements that help us to provide a more efficient and transparent water damage recovery for Chicago Heights homes and businesses is our DryBook software. This program is exclusive to SERVPRO and helps to balance our efforts against the drying standards of the restoration industry. The program is also ideal for documenting all steps of the drying processes and their effects in real-time, which can help to showcase progress to our customers and clients.

We know the importance of removing standing water within your home, so we waste no time in employing the most effective extraction and drying equipment at our disposal. From wet-vacs and pumps of varying size and strength to hundreds of air movers and dehumidification drying units, we can handle water damage in Chicago Heights properties.


With flooding and water loss incidents being such persistent threats to many of the homes and businesses throughout Chicago Heights, mold is an eventuality that can be a costly condition without immediate remediation tactics. While many property owners might not actively look for mold growth, there are signs like spotting on drywall. Harsh, musty odors also indicate that can indicate a colony is forming or already active in your home. If you suspect that you might have a mold issue in your house, you can contact our SERVPRO professionals for evaluation and inspection. We also provide a necessary response for your property needs.

Mold growth can begin in as little as 48 hours from the time that your Chicago Heights property meets the necessary conditions. Moisture and dampness can originate from many sources. Addressing all of these possibilities is vital in contending with the current growth threat and limiting the possibility of recurrences with long-term moisture management solutions. 

We know how quickly colonization occurs. Contending with mold damage in Chicago Heights homes starts with a fast response to these emergencies from our IICRC-Certified remediators. Even our owner, who holds an AMRT certification, says our team strives to have “the capability to respond faster and better to any disaster in our area.” 


As we have been helping out residents in the area for more than a decade, we have seen the frequency that many Chicago Heights homes and businesses have to succumb to flooding. As such, we have always sought to provide the tips and strategies to keep you and your family safe first and worry about restoration and recovery efforts second. With how unsafe rising water can be, here are some things to keep in mind:

  • Never drive on flooded streets.
  • Avoid downed power lines.
  • Keep a travel bag and emergency kit ready at all times.
  • Have an emergency plan in place for your entire family.

Once you have ensured the safety of your family and pets, you can work to address pressing flood and storm damage in Chicago Heights properties.

We have sophisticated recovery tools that can immediately address standing water and saturation concerns for construction materials and structural elements. With a team of contracting specialists in our crew, we also have the capability of providing emergency board up and roof tarping where needed to reduce further flood effects in Chicago Heights properties.


There are many more levels to fire damage in Chicago Heights homes than soot, odors, airborne threats, and smoke. For most properties dealing with even a moderate fire loss incident, recovery specialists must address suppression system residues, water damage, and other substances present during the combustion. Areas like your carpeting and upholstery are particularly susceptible to water damage. These residues that require cleanup, so they are focal points of the restoration services that our SERVPRO team provides.

Much like the storm damage that we can expect throughout the Chicago Heights area, fire safety is something that our professionals educate residents in the area about as well. As part of this readiness strategy and a system to keep your family safe in this time of crisis, we encourage all homeowners to purchase alert stickers that can detail special needs of occupants of your house, the number of people and pets in your family, and any other pertinent details.

We know that fire loss situations can be overwhelming and stressful, and that is why we invest so much in the education and training of our Fire & Smoke Restoration Technicians (FSRT.) We can provide a solid recovery strategy for your home and also help our customers through the traumatic experience with our compassionate approach.

The Greater Chicago area can be a centerpiece for all manner of disasters and emergencies, but our SERVPRO of Chicago Heights / Crete / Beecher team can help. We have a fast response and cutting-edge equipment to make any loss situation “Like it never even happened.” Give us a call today at (708) 672-0077. 

More about Chicago Heights.

Chicago Heights Home Up for New Flooring? SERVPRO Provides the Solution!

9/24/2019 (Permalink)

Small House Display on a table at a Trade Show with the SERVPRO Logo SERVPRO Can Install a New Wood Floor in Your Chicago Heights Home with or without Water Damage Restoration

Hardwood And Alternative Flooring For Chicago Heights Homes

In Chicago Heights, flooding can come in the form of storms or failed plumbing. When it happens, the results often ruin carpets and force homeowners to remove and replace them quickly.

When removing carpets, SERVPRO sometimes finds beautiful wood flooring. That can change Chicago Heights clean up and restoring efforts, since it may be more desirable to salvage and refinish the floorboards. This is an option that we can provide to our customers. If no surprises are revealed upon removing the carpet, our technicians can still install a new hardwood floor instead of carpet.

Hardwood flooring is sturdy and beautiful, but it can be costly to install in large rooms and hallways. Alternatives that can fit almost any budget are engineered wood and laminated slats. Both of these types of wood surfaces come in a variety of looks and designs that make either one an excellent choice for any room in the house.

Engineered wood is real wood, just put together a little differently. Each slat is thin strips glued together in opposite directions for tensile strength. The method makes each slat stronger than one single piece of wood. It does not buckle or twist like hardwoods which go with the natural grain. Moreover, SERVPRO remodeling teams can install it directly over concrete, which is not practical with hardwood flooring. Once installed, engineered flooring is indistinguishable from hardwood.

Laminated flooring is even more versatile and just as easy for us to install. It is a multi-layered product containing a compressed glued wood particle base that can warp from flooding and scuff from surface wear. This is an economical way to have a wood floor. The finished flooring can look like hardwood, tile, and even some types of stone flooring. The advanced, laminated products available today also come in a wide variety of colors as well, making it useful for every part of the home from the kitchen and bath to the living room and patio. We do recommend vinyl plank flooring for rooms that are exposed to water and moisture.

At SERVPRO of Chicago Heights / Crete / Beecher, we want to give every homeowner here or in Park Forest, Sauk Village, and Steger the look they want for their residences. Regardless, if it is after a disaster or not, call us today at (708) 672-0077 to see what we can do for you when it comes to installing new flooring and other remodeling efforts.

Water Damage Park Forest Managing Our Clients Contents.

9/13/2019 (Permalink)

Boxes of items in a living room, with a white couch and plant. We know how important it is to have your everyday items back from water damage in your Park Forest home.

SERVPRO will help you get all your Park Forest  items back to normal after water damage.

Whenever there is a water leak in a client's home, the immediate focus is on turning the water off. Then the floors and structure come to mind. Mopping up a great deal of water can be time-consuming, and if not completed quickly, humidity levels in the home can lead to mold generation.

High humidity situations are one of the reasons, we at SERVPRO respond to water damage events in Park Forest so quickly. We know that the client is worried about their home and its contents. A fast response allows us to control the damage and limit the time it can take to restore their home. We use a variety of equipment depending on the extent of the water in the house. The equipment may include pumps, dehumidifiers, air movers, and vacuums to extract the water.

Manage Client Contents 

The contents of a home can be divided into categories. The categories depend on the degree of damage and the type of material. Some are rush items because the client requires these items for everyday living. Others need to be dried and then cleaned and restored. Many are removed for storage when there is no need to clean or dry the items. The last category are items that need special processing. Before restoring these items, SERVPRO may require approval from the client, the insurance adjuster, or both.

Documentation, Tracking, and Staging

SERVPRO technicians are trained to properly manage all aspects of a client's water damage event. Every item must be cataloged. The catalog includes action required and location the item is stored. All of this organization allows our technicians to respond to a client's water damage situation and restore everything as quickly as possible, "Like it never even happened."

Once the home is completely restored, everything cleaned and restored off-site can be returned to the customer's home.

Call SERVPRO of Chicago Heights / Crete / Beecher at (708) 672-0077 for 24/7 serve. We serve Sauk Village, Steger, Lynwood, and surrounding areas. We're Faster To Any Size Disaster.

To learn more about Park Forest, click here.

Our Fire Damage Professionals Discuss The Factors That Affect The Outcome Of Restoration Services In Steger Properties

9/11/2019 (Permalink)

a fire destroying a home SERVPRO of Chicago Heights / Crete / Beecher stands ready to assist homeowners with fire damage to their properties.

Factors That Affect The Outcome Of Fire Damage Restoration Services In Steger Properties

After fire damage in a property, there are many cleaning challenges left behind. Due to the unpredictable nature of fire, a home blaze has the potential to contain different types of smoke residues in a single room due to various kinds of materials burned and varying temperatures.

SERVPRO technicians test the smoke residues to determine the best technicians and methods to address fire damage in a Steger home. Using correct applications and tools to clean up fire loss is vital to avoid further damage to the structure and contents. For example, wetting dry smoke acts to drive it further into porous surfaces rather than cleaning it.

Keep Traffic Out of the Fire Loss Area
When a fire happens in a home, it is more common to find a portion of the house affected rather than the entire home gutted. However, discourage entrance into the areas with fire damage, as it can spread odor-causing soot around the house. When SERVPRO technicians arrive, they contain the area to inhibit any cross-contamination.

Do Not Clean Smoke Residue
Wait for SERVPRO to arrive as using consumer-based cleaning products have the potential to make the smoke and soot damage on surfaces and objects worse. Self-cleaning may make stains permanent.

Time Between the Event and Cleanup
The time that elapsed between the fire in the home and the cleanup plays a significant role in the restorability factor of both the building structure and contents.

Carpet and Flooring is Often Restorable
Each job site is unique, and SERVPRO technicians have the training to identify whether or not the carpet or hardwood flooring may benefit from their restoration services. Specialized equipment used for water extraction and drying increases the chances of a successful outcome for the flooring.

SERVPRO of Chicago Heights / Crete / Beecher stands ready to assist homeowners with fire damage to their properties. Call us at (708) 672-0077 and our trained, and certified technicians will arrive within an hour and make the fire loss “Like it never even happened.”

For more about Steger click here.

SERVPRO of Chicago Heights / Crete / Beecher is on the Lookout for a Marketing Support Coordinator

8/29/2019 (Permalink)

'Now Hiring' sign.  Man shaking another man's hand We are growing and looking for a marketing support coordinator. Call us today if you are interested!

Does helping others find the perfect fit of professional resources to recover from a property damage crisis appeal to your desire to make a difference to individuals and businesses in your community? 

Our dedicated team of disaster response experts is in search of an enthusiastic and compassionate Market Support Coordinator. Your ability to share clear, concise, and actionable information about our services to individuals and businesses coping with the stress and worry following water, fire, storm or other damage is crucial to SERVPRO’s goal of making the disaster “Like it never even happened.”

The successful candidate is a self-motivated, dependable, and assured individual who has excellent listening and communication skills when working with potential and established customers and other team members. A calm and compassionate demeanor even when multiple tasks require attention is mandatory. If you establish high expectations for yourself and relish it when your efforts go above and beyond those targets, you will love and excel at this position. 

We value our employees and maintain an attractive compensation package across job categories. SERVPRO also supports and encourages professional development.