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SERVPRO Cleaned – a defensive cleaning program

5/13/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Business up and down Main Street in Crete and Halsted in Chicago Heights are turning to SERVPRO to Clean their businesses.  In Beecher our technicians are servicing businesses on Dixie Highway and Penfield Street.  Businesses on Steger Road in Steger and Chicago Road through South Chicago Heights  and into Chicago Heights can now reach out to our technicians for a SERVPRO Certified Cleaning.   Our service area includes Wilmington Rd in Peotone up Governors Hwy through Monee and up to University Park and beyond.  The three franchises of SERVPRO Team Nichols are SERVPRO of Kankakee County,  SERVPRO of Chicago Heights/Crete/Beecher and SERVPRO of Matteson-Homewood are fully trained, certified, and insured to handle any disaster including pandemic disinfecting.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Chicago Heights/Crete/Beecher today at  708-672-0077 for our Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

REOPENING YOU BUSINESS- COVID-19 RESPONSE

5/11/2020 (Permalink)

SERVPRO technician in full PPE with the words “Here to Help” Before reopening you business, call SERVPRO of Chicago Heights/Crete/Beecher for more information on our COVID-19 response.

REOPENING YOUR BUSINESS

As businesses are preparing to reopen, it is important to correctly clean and disinfecting.  The type of needed disinfecting is a higher level than your day to day cleaning.  Disinfecting is vital to protect your employees and clients.  Though businesses are reopening, the threat of COVID-19 is still present and in order to reduce the risk of further spread is to take steps to disinfect your buildings.  No building is to small or too large for these services.  The experts at SERVPRO of Chicago Heights/Crete/Beecher are trained to handle disasters.  Our Large Loss team specializes in disasters such as the Coronavirus Pandemic.   Our technicians are trained in Biohazard cleanup, Blood-born pathogen and virus trained, and IICRC certified.  Additionally, our technicians are fully trained in proper use of personal protective equipment (PPE).

What our reopening cleaning includes

SERVPRO reopening cleaning and disinfecting includes a wide range of services dependent on your business needs.  These services all include the use of EPA registered, Hospital Grade disinfectants approved for use in COVID-19 in both electric static fogging and spray and wiping.  Carpet cleaning, and floor cleaning may be required or suggested as well, depending on the facility.  Disinfecting of all touchable areas in your building will include but not be limited to: walls, doors, door handles, light switches, windows, tables, table tops, chairs, sinks, cabinets, filing cabinets, computer key boards and mouse, phones, printers, lunch rooms, bathroom stalls and machinery.  Our technicians follow all OSHA regulations, as well as guidance from the CDC.

What businesses we can help

SERVPRO technicians are capable of helping many different types of businesses with our services.  We can effectively disinfect offices, salons, and small stores as well as large manufacturing facilities, warehouses, restaurants, and schools.  All businesses in the state of Illinois have at least these things in common:  employees and being effected by COVID-19.

Preventative Vs. Reactive

Preventative disinfecting is a service made for businesses that have not experienced a positive or suspected COVID-19.  Preventive cleaning still disinfects all touchable surfaces to treat any possible viruses that may be in your facility.  Reactive cleaning on the other handle is just that, a disinfectant service after a suspected or confirmed case of COVID-19.  This disinfecting is a higher level of disinfecting, requiring the use of several types of services.  It is vital that if your business needs a reactive disinfectant cleaning to call us as soon as possible in order to correctly create a plan to reduce further contamination as well as spread of the virus.

What our fogging allows us to do

By using the electrostatic fogging technology, SERVPRO technicians can cover an area is a short period of time.  This process allows for the use liquid disinfectant in a non damaging manner to paper or fabrics.  The fogging turns the liquid disinfectant into a fine mist that lands on all surfaces and then dissipates after a specific dry time.  Because this fine mist allows technicians to disinfect areas faster, this service can be more cost effective then using a pump sprayer technique.  While some areas of your building may require the use of a pump sprayer, where ever possible, our technicians will use fogging to efficiency service our clients.

Towns that we service

SERVPRO of Chicago Heights/Crete/Beecher services those towns as well as MoneePark ForestSteger, and Sauk Village.  We also service South Chicago HeightsUniversity Park, And Peotone.

Memories in Flames

5/11/2020 (Permalink)

Fire pit with fire at night Fire damage requires the professional services of SERVPRO.

Making Memories

That family bonfire or barbecue are days that we are all look forward to and enjoy.  The days that we get out the grill or push the oven in our home to the max.  And don’t forget those romantic nights that we get out the candles and turn on the music.  These are days that memories are made.

When Tragedy Strikes

All those memories however can go up in flames, literally in a matter of moments.  A grill too close to the house, a bonfire that gets out of control, an unattended oven, or a family pet that knocks over a candle are all moments that are can start a fire.  A home fire can take hold and destroy a home in minutes.  Typically, before the fire department gets to your home, there is already enough damage to your home that restoration is needed.  Even if your home only has a smoke smell and no other damage, that smoke smell can take months to get rid of without professional help.

Here to Help

The professionals at SERVPRO of Chicago Heights/Crete/Beecher are ready to help homeowners restore their homes.  From deodorizing to carpet cleaning for smoke damages we got you covered.  In the cases of bigger fire damages, our crews will come in and pack out belongings and tear out all that needs to go.  Our restoration team and construction team will rebuild your home if that is what is needed.  We care about your memories and belongs as well as the bones of your home.  Our restoration team will restore whatever can be savaged from the home and res turn that back to you as well.

Trust SERVPRO

All our technicians are fully insured and licensed, and we will work with your insurance company, so you don’t have to worry. With years of restoration experience, we have worked with many insurance companies out there, so rest assured we help you though the process.

CALL OUR OFFICE TODAY FOR MORE INFORMATION AT 708-672-0077.

SERVPRO Biohazard Remediation and COVID Disinfecting in Chicago Heights, Illinois

5/5/2020 (Permalink)

Germ with SERVPRO logo and the words Biohazard Remediation CALL SERVPRO of Chicago Heights / Crete / Beecher TODAY for more information on COVID Disinfecting Services.

If you are thinking about your business reopening, or for emergency response and decontamination projects, SERVPRO Bioremediation is one of the best in the business. 

As a leading service provider of environmental cleanup, our properly insured and OSHA-certified COVID cleanup teams are among the best trained and most reputable in the industry. 

Having a reliable resource to help plan, disinfect, and keep your staff safe is critical. 

SERVPRO Bioremediation has the resources, materials and experience to respond to any environmental challenge due to COVID-19.

Fully understanding the importance of confidentiality. SERVPRO also knows that many partners will want others to know that reputable cleaning services have been performed by a trusted professional company. 

SERVPRO is working with companies to develop a cohesive strategy for this purpose, as well as plans on reopening, and contingency for business continuity in case of shutdown.

SERVPRO CLEANING PROTOCOLS

  • No exposure; precautionary.
  • Suspected COVID-19 contamination
  • Confirmed COVID-19 case

SERVPRO utilizes the understanding of chemical application, dwell-time, and infectious diseases following the directives and protocols of the, EPA, CDC, OSHA, IDPH and the FDA.

I think you would agree that the need for a relationship with an organization like SERVPRO due to concerns or issues due to COVID-19 has never been greater. 

Please allow us to earn your trust in providing a clean and healthy working environment for your staff and clients to have confidence and piece of mind in when coming to work, going home, and visiting your facilities.

Proactive and Reactive Cleaning for Monee IL businesses

5/3/2020 (Permalink)

man in a mask in front of a large green semi trailer Owner Bobby Nichols standing in front of the SERVPRO Disaster Recovery Trailer.

Many of the businesses in the Village of Monee Illinois are considered vital and been open throughout the shelter in place order. Logistics and Warehouses are the very heart of the employment base here in the Village. SERVPRO of Chicago Heights-Crete-Beecher has been there cleaning and disinfecting these companies. From their offices to their dispatch centers, using hospital grade EPA registered disinfectants and certified cleaning technicians, no facility has been too large for our team. 

As the remaining businesses and facilities consider re opening, we will use the CDC and OSHA recommendations and adhere to the highest of cleaning standards. As proud members of the Chicago Southland Chamber of Commerce, we are leading our partners to opening in a safe and healthy manner. If your business is ready to open, please call our office at (708)672-0077. We will visit your facility and provide a free assessment.

Sump Pump Failure in Beecher

5/1/2020 (Permalink)

Sump pump that has failed causing water to leak on floor of basement Sump pump failure in Beecher? Call SERVPRO at 708-672-0077

What does a sump pump do?

The main idea behind a sump pump is that it senses when water levels in the pit reach a specific level.  Once the water has reached that level, the activator sensor will trigger a fan on.  This fan pushes water towards the pipe sending water down the storm drain instead on him you home.  If any part of this process fails you can end up with water flooding your basement.

Why do sup pumps fail?

There are about 6 common reasons that sump pumps fail and basements then flood. 

  • Clog in the pump- a sump pump can become clogged with dirt or other debris.
  • Clogged discharge pipe- this can be clogged by dirt, mud or ice if it freezes.
  • Loss of power- investing in a battery backup will protect you.
  • Defective- yes even sump pumps can be bad right from the start, so always test it and keep you receipt.
  • over use- when heavy rains cause the sump pump to work non stop, that can quickly over heat the pump and cause a failure.  
  • incorrectly installed- if you sump pump is running when there is no water in the pit that  may mean it has not been installed correctly.

What do I do if I get water in my basement in my Beecher home?

When sup pumps fail, it is important to call the restoration experts at SERVPRO of Chicago Heights / Crete / Beecher.  We will suggest that you also call a pumper to have a new sump pump installed correctly.  While you are waiting for our crews to show up, please stay safely out of any standing water.  

Water Damage Due to Water Damage in Your Steger Home

5/1/2020 (Permalink)

Flooded basement Flooded basements in Steger, Illinois.

As a homeowner, flood damage can be very destructive, and if you do not take care of it right away, the extra water in your home can cause electrical hazards and expensive damage to your home. It can also lead to the growth of hazardous mold. Therefore, when the worst happens, you need to call our experts at SERVPRO of Chicago Heights / Crete / Beecher so that we can come in with our professionals and equipment to dry out your home as quickly as possible.

When your basement floods, it’s one of the most destructive forms of flood damage in Steger you can experience. We also understand that it is a very stressful time. That is why our team of caring, highly trained and professional technicians are here when you need us at any time. We will lead you through the process, step by step, and do all that is needed efficiently and quickly, so we can get your home and life back to normal as soon as possible. As the lowest point of your home, basements tend to flood first during any emergency dealing with water. When the unexpected happens, we at SERVPRO can be to your home quickly to get your basement cleaned up. With our rapid response, your walls, floors, and personal property will have a much better chance of being restored to its original state.

When you experience any flood damage, call us right away at SERVPRO of Chicago Heights / Crete / Beecher so that we can quickly come out and restore your property. We have the skilled technicians on hand at all hours to assist you when you call us at 708-672-0077.

Water Damage Experts Available 24/7 to Service Your Park Forest, Illinois Home

5/1/2020 (Permalink)

Water damage in a kitchen with drying equipment set up Park Forest residents rely on SERVPRO of Chicago Heights / Crete / Beecher when they have water in their homes.

Don’t worry we are here 24/7

Your Park Forest home can experience water damage due to a various number of reasons, including sewage backups, storms, malfunctioning appliances, broken pipes, and human error like overflowing toilets and sinks. No matter the reason or how large the project is, SERVPRO’s staff has you covered. We are a full-service restoration company with the experience and knowledge needed to perform a thorough restoration on your home.

Unless you are always able to avoid things such as malfunctioning appliances, pipes and faucets, flooding, and tornadoes, you will at some point in your life experience water damage, as horrible as it can be.  Don’t worry,  SERVPRO of Chicago Heights / Crete / Beecher is here when you need us.

Each minute that water sits in your home is time for more and more damage to harm your possessions, leaving more opportunity as well for mold and increasing the time and effort needed to fix the damage. Therefore, when the damage happens, call us as soon as possible we are available 24 hours a day/ 7 days a week.

All our technicians are fully insured and licensed, and we will work with your insurance company, so you don’t have to worry. With years of restoration experience, we have worked with many insurance companies out there, so rest assured we help you though the process.

CALL OUR OFFICE TODAY FOR MORE INFORMATION AT 708-672-0077.

SERVPRO, FEMA, and ISBE

4/29/2020 (Permalink)

Classroom with children and teacher at front of class Serving our schools is what we do.

What we know


Due to the 2020 COVID-19 Pandemic private and public schools have been forced to close to onsite learning.  The decision to closed schools was a hard one, however in the best interest of slowing the spread of this viral infection it was necessary.  In order for schools to prepare for the opening of the 2020-2021 school year, schools are scrambling to disinfect the buildings.    The Illinois State Board of Education has recently distributed the information for school districts to apply for FEMA Assistance due to the March 26, 2020 declaration of a major disaster for the state of Illinois by the President.

SERVPRO of Chicago Heights / Crete / Beecher is and has been on the front lines of servicing schools for years.  Armed with EPA registered hospital grade disinfectants, airborne and blood born pathogen training our technicians are working hand in hand with schools to make sure they are ready to greet children in the coming school year.      Our local franchise has handled flu epidemics in the past at schools and will continue to service our local schools to best protect the children of our communities.

School Boards and Administers

If your school has not had a thorough disinfecting of your building by a professional biohazard remediation company call our offices today.  SERVPRO of Chicago Heights / Crete / Beecher will work with an Environmental Hygenist if needed to create a customized plan for your school district.  This plan can be as little or as much as you need to ensure that your building are properly cleaned, while still following the guidelines set forth by the CDC.

Protecting Your Crete Home From Water Damage

4/29/2020 (Permalink)

Faucet dripping into sink When you do everything to protect your home from water damage and still suffer a water intrusion call SERVPRO.

How to Protect Your Property Before, During and After a Flood or Lots of Water Intrusion

There are several things you can do to lower or stop water damage in your home. Follow the tips below to help you prepare and recover from flood damage.

Before it happens: 

Learn if your property is in a flood zone so you can evaluate your chance of flooding. If necessary or desired, purchase a stand-alone homeowner flood insurance policy.

Elevate your water heater, furnace and other permanent equipment above expected flood levels.

Regularly check out your drains and sump pumps to make sure they are clear and are working properly.

If you have a generator, have a transfer switch put on your sump pump by a licensed electrician so you can use it if you experience flooding.

Have a licensed plumber install an exterior or interior backflow prevention valve to stop the chance of sewage backup.

Keep sandbags on hand to divert high water away from your foundation.

Learn what your community uses for flood alert signals.

Plan and practice a route for evacuation and assign a place for family members to meet up if you become separated.

Make sure everyone in the family knows how to shut off utilities.

Make a survival kit with essential insurance documents, critical items and medications in case you need to leave your home.

During 

Have a battery-operated television or radio so you can hear the latest information on the storm. If you are advised to evacuate, turn off all utilities and leave immediately.

Go to higher ground, and stay away from rising waters. Do not drive or walk through floodwaters.

Keep away from electrical wires and downed power lines.

Afterwards 

Keep listening to updated reports on the radio or smartphone and don’t go back home until authorities say it’s safe to do.

After you are allowed to go home, inspect your property for any Lansing water damage. Report the loss right away if your property has sustained damage.

Keep an eye out for snakes and other animals which might have gotten into your home.

Throw away any food that came into contact with floodwaters.

Take the standing water out as quickly as you can. Remove or dry wet carpet, upholstery and padding within 24-48 hours to prevent the growth of mold. Throw anything out that can’t be dried properly.

Do not try to disinfect and wash an area which has been flooded from groundwater. This is contaminated "category 3" water and requires the removal and sanitizing by a profession water damage restoration company like SERVPRO of Chicago Heights/ Crete/ Beecher. This includes floors, walls, shelving, and closets, plus air-conditioning and heating systems. Have an electrician look at all your electronic equipment before powering it back up.

If floodwaters have penetrated your structure or basement, it is strongly suggested that you hire a company like SERVPRO to assess the damage, extract contaminated Black Water, and commence with the cleaning, drying, disinfecting, deodorizing, and final inspection process. Special gear and safety approved OSHA clothing are required for a safe cleanup by the technicians. Please do not attempt to clean sewage water or high floodwaters on your own. Safety first.

If the flooding of your home is extensive, but due to a failed infrastructure like a frozen pipe, or broken appliance, then this water is less of a danger to you and your family. Still, any amount of standing water, larger than a bucket-full, should get the attention of a professional company for extraction.