Recent Posts

Have you ever heard of "The Science of Drying?"

5/2/2022 (Permalink)

Water extraction and structural drying of a water-damaged home in  Crete IL, or anywhere else, is a science, referred to in the Restoration Industry as "The Science of Drying".  It involves the use of established equations, applied knowledge of material properties,  psychometrics (the relationship between relative humidity, absolute humidity, and temperature).

 Another factor is the physical state of the water (ice, liquid water, and water vapor).  We often deal with water-damaged homes in which water is present in all 3 states at the same time.  It also requires specialized extraction and drying equipment, and a thorough knowledge of the operating principals of each piece. This machinery is powerful, capable of removing moisture rapidly, but can also damage materials if not used correctly.  The  Certified Water Restoration Technician considers all of these factors and then applies established equations to determine the most efficient extraction rate possible without causing additional damage.

Aside from the damage moisture can cause to materials, due to the potential for mold or other microbial growth, it can also present a hazard to human health.  So the offending water should be extracted as soon as possible.   

There is often non-visible mold present on surfaces that must be tested by a Certified Mold Technician, who will take samples by swabbing the surface of affected materials.  The samples must be sent off to a certified lab for analysis.  

Mold can also grow in concealed spaces, such as inside walls or beneath the flooring. To treat mold under these circumstances usually requires removal of drywall or flooring to access areas for testing and drying.  Under most conditions non-porous materials can be dried, disinfected and restored by the technician. Structural wood materials can usually be restored.  They must be dried and then sanded to a specified depth.   Sometimes porous materials, such as carpet, drywall our upholstered furniture cannot be restored and must be discarded. 

How A Speedy Response Changes The Outcome Of Flood Damage In Chicago Heights

4/27/2022 (Permalink)

Our Fast Response Will Restore Your Flood Damaged Chicago Heights Home To Pre-Damage Condition

Floods can affect property anywhere including areas outside earmarked flood zones. You have probably heard that carrying out an expedited restoration process is helpful, and it is true. Because you might not know the exact steps to take to restore your property, the best bet is to work with a professional restoration company.

One of the effects of flood damage in Chicago Heights is microbial growth. Microbes include bacteria, mold, and other pathogens. Floodwaters contain different microbes because they flow over broad areas. One unique aspect of microbes is growth; the longer they remain undisturbed. A speedy response that removes floodwaters helps curtail such growth saving the homeowner the hassle of extra effort sanitizing affected areas. Our SERVPRO technicians use high capacity pumps or truck-mounted water extractors to expedite the removal process.

Floodwaters affect materials in different ways. For example, wood and its derivatives, which can be found in floorboards and cabinets, rot or lose structural integrity when exposed to water over extended periods. Materials can also lose their utility value even if physically they remain unchanged like in the case of insulation, which loses R-value. Our SERVPRO technicians understand how moisture causes these problems, so we use various detection tools including moisture meters to check saturation levels in different materials and monitor the effectiveness of drying processes.

Sometimes it is not possible to remove water from the home immediately especially if all surrounding areas are swamped by water. However, it is possible to take actions that help save some of the items from extended exposure to water. Our SERVPRO technicians can move out items to higher floors in the house or an offsite warehouse. We also use heavy-duty plastic sheets to cover items to protect them from dripping water. By limiting the exposure period, it is possible to save more items.

For a quick solution when your property in Park Forest, Sauk Village or Steger area floods, call SERVPRO of Chicago Heights / Crete / Beecher. You can reach us at (708) 672-0077 any time. We’re Faster to Any Size Disaster.

Burst Pipes Can't Pop SERVPRO's Quickness "To Make It Like it never even happened."

4/27/2022 (Permalink)

Charming local shops Park Forest dare not disappoint loyal customers. When your candy kitchen suffers a burst pipe, you need a water mitigation plan that gets your sweet treat creation back on line fast. Moisture in a food preparation area must be managed quickly because mold growth can accelerate within 24 to 48 hours.

Our experienced team of water damage restoration technicians can be at your Park Forest site within hours of your first call. We are proud of our commitment to be Faster to any size disaster, and couple our speed with the preparation to take on any project immediately after we assess the problem.

Each SERVPRO service vehicle carries water removal and structural drying equipment to avoid delays. Once our crew lead devises the water mitigation plan, our technicians are on the job. Water more than two inches in depth pumps out, and then our wanded extractors suction moisture out of edges and crevices.

The tile floor and walls likely found in your commercial kitchen might seem to clean up rapidly, but we take the time to locate hidden pockets of water. We use thermal scanners that reveal water in cavities and moisture meters that signal where porous structural materials might hold higher than normal dampness. SERVPRO technicians master IICRC training, learning how to track water migration and to use effective strategies to return wet materials to normal moisture content.

Once we remove the majority of the water our SERVPRO team switches to drying mode. Our signature green trucks stock heater, air movers, and dehumidifiers to create the proper atmospheric balance within the affected area. The goal is to move absorbed water out of structures into the air as vapor. The water vapor absorbs or condenses depending on whether we employ desiccant or evaporative dehumidification equipment.

SERVPRO employees then use EPA registered products to sanitize the water-damaged surfaces. As quickly as possible we transform wet and soggy to “Like it never even happened.” You and your customers enjoy that sweet finish.

SERVPRO of Chicago Heights / Crete / Beecher is on the job fast when water damages your local business. Call us day or night at (708) 672-0077 to schedule an assessment.

Why SERVPRO? When Disaster Strikes, We Are Ready To Help, No Matter The Size

4/16/2022 (Permalink)

Locally, SERVPRO of Chicago Heights/ Crete/ Beecher is part of the SERVPRO Disaster Team Nichols. What exactly does that mean? Disaster Team Nichols is proud to be specially trained to respond to large disasters across the country when we are called on. When hurricane Laura hit in late August of 2020, our team was already on site ready and able to help. When a disaster strikes, our team begins the process of loading up vehicles to travel to the area that they are needed most bringing generators and specialized drying equipment to begin the process of restoring communities. Our crews can deploy to the hardest hit areas for weeks or even months, leaving their families and friends behind to help those who need us most.

Why do we do what we do? If you ask any of our technicians why they work for SERVPRO the answer is always the same, we love to help people. At SERVPRO of Chicago Heights/ Crete/ Beecher we are dedicated to serving communities, whether that is here in our home territory or across the country during a disaster.

Here To Help When Fire Strikes Your Home or Business

4/11/2022 (Permalink)

As a leading restoration team in the Greater Chicago area, our professionals are trusted with recovering Park Forest homes and businesses contending with fire damages. We know how challenging restoration of these disasters can become, especially when property owners delay work starting. Smoke odors are particularly challenging because deodorization involves a more scientific and intricate approach than masking present scents with stronger ones.

Eliminating these smoke odors are a priority of our crew addressing fire damage in Park Forest homes. The SERVPRO Fire & Smoke Restoration Technicians (FSRT) we deploy arrive with multiple machines dedicated explicitly to eliminating odor molecules and returning your property to preloss condition. Much like our diverse offerings for addressing these odor issues, rarely is one machine or approach universally successful.
A popular selection for addressing widespread fire effects in your home is the ozone machine. Much like the chamber we have in our facility that can work to remove smoke and charring odors from items, furniture, and fabrics, this is a portable unit that can address broad square footage of your property. The drawback to this approach is that the ozone produced by these machines is harmful, or even fatal, to humans and pets. If these units get employed in the house, there is a period where the structure must air out before our SERVPRO team can resume restoration and recovery efforts. This only takes several hours. Ozone, the O3 molecule can also degrade rubber and vinyl materials so it must be used with caution.
Another popular choice used by both our restoration technicians and rented by homeowners seeking to deodorize their property on their own is the hydroxyl generator. This device produces a cleansing spectrum of ultraviolet, which can disintegrate odor molecules. Ultraviolet cleaning, unlike ozone, is not unsafe for our technicians and others to be around. We can employ this unit along with addressing other aspects of mitigation and recovery. The positive effects of reduced to zero odors do take a longer time.
Foggers present the most portable solution for our restoration technicians on site. These machines produce a dense chemical fog that bonds with harsh lingering odors and neutralizes these molecules. This approach is ideal for soft materials like clothing, carpets, upholstery, and open areas of the house. Heated fogging can also penetrate and mimic the path of fires to the smallest nooks and crannies.
While many of these items can get rented through home improvement locations, the cost of rentals along with the time spent in using these units often exceeds the amounts of time and money you were attempting to avoid. For guaranteed results, call the number in the last paragraph.

Our SERVPRO of Chicago Heights / Crete / Beecher team can show you that We’re Faster To Any Size Disaster. Give us a call anytime at (708) 672-0077.

Here is your local fire department--PFFD

It Flooded... Now What? Ask SERVPRO The Experts!

3/28/2022 (Permalink)

Flooding causes problems wherever it happens. Some of these problems are not visible to the naked eye. You might be able to smell the microbial deposits left behind, and this should be a warning that even floods that barely cover your floor can pose risks long after they are gone.

In Chicago Heights, flood damage can cause damage to a home's structure, including the foundation or basement walls. The higher flooding becomes, the more damage there can be to walls, furniture, and staircases. Microbial activity, however, can occur in areas well above the flood line. Because humidity levels greatly increase indoors when flooding exists, it becomes much more likely that microbes such as mold and bacteria might be inhaled by those present in the home. Also, these microbes are also more easily deposited in locations that might have otherwise remained uncontaminated.

To ensure that humidity levels are reduced to normal after a flood, we implement equipment hat not only eliminates a significant portion of the microbes present, but we also restore the house and its contents to a normal level of humidity. Moisture levels that are within normal ranges are not conducive to microbial growth. Heaters, air movers, open windows and doors, dehumidifiers, and air scrubbers help us accomplish this. When musty odors remain, we have the options of deodorizing with scented liquids placed in different sites in your home or using an ozone machine. Ozone bonds with particles in the air, making them inert. Ozone is what makes the air so fresh-smelling after a rain shower, and it can do the same thing in your home.

We at SERVPRO of Chicago Heights / Crete / Beecher care about your home and your family. After flood damage, call us at (708) 672-0077. We can restore your home, so it is “Like it never even happened.”

SERPVOR Provides Document Preservation, Restoration, Conservation, and Recovery

3/26/2022 (Permalink)

When disaster strikes, it usually hits where its hurts the most. Important documents such as books, medical paperwork, legal writings, etc are not spared. Sometimes despite the disaster you still need to retain these materials for legal or personal reason, that is where SERVPRO's Document Recovery and Restoration come in!

Acting quickly is imperative! Should you have important documents that get wet, damaged by smoke, or even a sewer damage, don't wait! CALL US RIGHT AWAY! 708-672-0077

Our highly trained staff of Restoration and Mitigation Professionals will arrive onsite and quickly take steps to limit damage and preserve as much as possible. 

 Document Restoration Services as follows:

  • Drying- process in which an item containing moisture is frozen and dried using vacuums and pressures to achieve sublimation.
  • Cleaning- we offer onsite cleaning. This is cleaning each document front and back to remove debris and any surface particulate. 
  • Sterilization- Gamma Irridation is a process that is used for disinfecting and decontaminating documents or other consumer goods. 
  • Deodorization- once paper has been wet, an odor can begin to form. Letting us deodorize your documents will reduce the odor and sometimes almost completely eliminate it. 
  • Destruction- we offer destruction onsite.
  • Digitization- digitizing documents makes them easier to access as well as easier to store. We use state-of-the-art equipment to turn your paper copy into a digital file.

SERVPRO of Chicago Heights-Crete-Beecher..... "Like it never even happened."

SERVPRO Advanced Cleaning Equipment Salvages Many Belongings

3/8/2022 (Permalink)

You might think that restoring your items or belongings after a major fire, flood or storm where the damage seems catastrophic is impossible. But our expertly trained staff at SERVPRO is here to ask that you not dispose of any items that you have damaged during an event until our professional technicians have had an opportunity to inspect them.

Our access to the Esporta Washing System in Chicago Heights after a storm gives us more opportunities to restore items before calling them a loss. The success that we've had in using this system has produced tremendous results that most customers can't believe, even when they see it themselves. Many soiled and contaminated soft items after a flooding can be salvaged.

This system is used by our expertly trained technicians at SERVPRO to provide you with a solution to restoring your soft goods to their pre-damage condition. We use it to clean, freshen and disinfect items such as clothing, stuffed animals, luggage, thick coats and even footwear. The system is useful for restoring several different types of objects that you may think lost forever.

SERVPRO technicians utilize Esporta's 4-Step process to renewal, a system that is used to repair your items to their pre-damage condition.

1.) Detergent - Adding an environmentally safe chemical that includes solvents to help remove oil-based soils, smoke, sewer and body odors. While also having enough punch to kill 99.9997% of all mold, bacteria, fungus and viruses and being specifically designed for preventing itself from damaging leathers, fabrics, and foam items. It also includes a brightening agent.

2.) Penetration - A water pressure system that cleans and penetrates your items while keeping things centered as a wheel moves through the water. Allowing the hydraulic pressure to force contaminants out of your belongings using the detergent.

3.) Forced Additive - Used to remove the penetrator detergent along with all mold spores, bacteria, and viruses on contact.

4.) Signature Fragrance - A combination of 140 different extracts that are used to introduce a fresh, long-lasting fragrance.

Let our professionals at SERVPRO of Chicago Heights / Crete / Beecher put this system to work for you, call us today. (708) 672-0077

SERVPRO Can Mitigate Fire Damage Losses to Your Retail or Rental Property

3/8/2022 (Permalink)

Fire damage doesn't need to be caused by a house fire that damages the entire home for it to be substantial. Even small fires can create fire damage that is not only unsightly but also a risk to the people who live in the home. Some damage can be hidden from view, inside the interiors of walls or under flooring, and can still cause damage and deterioration. This can create weaknesses in the structures that can later become apparent when significant weight or pressure on and the wall or floor causes its collapse. Larger fires cause damage that is often quite visible and can create dangerous areas in a home or rental apartment. For the safety of the renter and the structure, this is the reason all fire damage should be cleaned up and repaired immediately after a fire has occurred.

What You Should Do When Your Apartment or Retail Space has had a Small Fire?

If your Chicago Heights investment has had a small fire, you should realize that while the damage may not be as extensive as one that has destroyed an entire unit, the damage should still be cleaned up by professionals like our technicians. SERVPRO technicians receive training in IICRC protocols and an ongoing certification. Experience is not our only strong point – we continually update our skills and our equipment.

Even small areas of damage should not be overlooked, as the secondary fire and smoke damage can quickly spread. Calling us to help repair any damage should be your first step in dealing with even a small fire. Don't let the size of the blaze trick you into thinking that the harm isn't bad enough to need professional repairs and cleaning. We have the skills to eliminate the damage, allowing you to forget that a fire even took place. And keep your doors open for business. Smoke and soot should be removed from the furnace and A/C duct work. Careful cleaning is required in the event of "puff-back" soot staining from your heating unit. Electronic equipment and retail products need rapid attention to minimizing damage from the corrosive nature of these fire by-products. Pitting of metal and eliminating odors and staining save inventory loss.

We Can Help Renters, Also

If you live in a rented house, having repairs made can also help you retain your security deposit when you move to another location. Having a fire and fire damage itself will not keep you from having your deposit returned to you – it is when damage is present upon your moving out and vacating the premises. Commercial fire damage can result from many different factors. Consider professional assistance to protect your investment.

Call us, SERVPRO of Chicago Heights / Crete / Beecher, at (708) 672-0077, for cleanup and restoration. We are ready to answer your call and respond to your emergency. We will eliminate any damage and make it “Like it never even happened."

Waste No Time Resolving Flood Damage At Your Chicago Heights Manufacturing Plant

3/8/2022 (Permalink)

When a large manufacturer in Chicago Heights experiences flooding the consequences are widespread. Deadlines can be missed, and employees sent home if machinery must remain idle as the water event’s implications sort out. Time, money, and reputations are all on the line. You need a flood mitigation and remediation company that can take charge and turns the tide immediately.

Commercial flood damage in Chicago Heights can require a scale of response larger than typical jobs. Our elite team of flood mitigations and remediation managers and technicians are prepared to respond to disasters and provide fast and efficient recovery strategies on jobs of any size. 

As a member of SERVPRO Disaster Recovery Team, we can access additional support from neighboring restoration professionals just as we assist them when they have a need. Our team is proficient in industry best practices as taught in the Institute of Inspection Cleaning and Restoration Certification (IICRC) courses. Our equipment is commercial grade and state-of-the-art, capable of mitigating further spread of flood damage in any size commercial setting.

We also can contain and remove any quantity or category of floodwaters. Our management works with local officials to ensure disposal of possibly contaminated fluid completes in a timely and lawful manner. Once the bulk of the floodwater evacuates, our crews move on to designing and implementing an effective and efficient drying configuration. The risk of progressive structural deterioration and secondary damage such as mold damage remains high until moisture levels return to normal.

We invite local businesses to develop a proactive and individualized Emergency Ready Plans and Profile (ERP) in collaboration with our SERVPRO management. We assess your site, learn about your operations, and encourage you to fill in missing details with our mobile app. The Plan and Profile comprise a single, detailed digital document that provides the foundation for focused restoration efforts following flood damage or another disaster. 

SERVPRO of Chicago Heights / Crete / Beecher has many resources available for commercial customers. Call (708) 672-0077 to consult about an ERP or request emergency restoration services. We’re Faster to Any Size Disaster.